About Us

Afilias' specialized technology makes Internet addresses more accessible and useful through a wide range of applications, including Internet domain registry services, Managed DNS and award-winning mobile Web services.

Canada

Marketing Manager - Afilias Australia

Purpose:
Drive the Afilias Australia Pty Ltd business by defining and executing marketing, social media, channel and communications strategies for .au. Support Afilias business in the rest of Asia with programs as needed.

Essential Accountabilities:
Develop, recommend and implement marketing programs that support .au sales, including for its subzones as priorities dictate

Specific areas of responsibility include:

Help Desk Analyst - Support Operations

Helpdesk Analyst – Support Operations

IT Architect

​ Deliverables

Customer Support Analyst

The Customer Support Analyst is responsible for troubleshooting and resolving customer issues as they relate to Afilias registry services. Under minimal supervision, provides user support, general problem analysis and resolution, technical assistance, and training for registry services. Acts as Subject Matter Expert and represents Customer Support in related projects, including producing documentation, CS affecting / related projects. May lead or guide the work of others.

Software Developer

Afilias's top level domain portfolio is second only to the .com and .net behemoths. We are the engine that drives much of the world's top level domain infrastructure including .org, .info, .mobi and many other TLDs.

Associate Systems Administrator

Main purpose of the position
To assist with the support and maintenance of production applications, systems infrastructure and other services maintained by the Support Operations team.

Systems Administrator

Main purpose of the position

To configure, support and maintain Afilias’ custom-built software in pre-production and production environments.  Work with members of Operations, Development and Quality Assurance departments to plan, schedule and promote changes to production systems.

Key responsibilities
• perform system administration tasks in a third-party hosted environment with a focus on maintaining Afilias' production software (e.g install software, troubleshoot system problems to effective resolution)