About Us

Afilias' specialized technology makes Internet addresses more accessible and useful through a wide range of applications, including Internet domain registry services, Managed DNS and award-winning mobile Web services.

Internet Operations Specialist

The Internet Operations Specialist will join the Content Propagation and Resolution team ("CPR"). CPR is responsible for running the DNS of over 10% of the Internet, as well as devising and providing support for emerging protocols on the 'Net. In this role, the Internet operations specialist will design and implement the supporting infrastructure to run name-services applications in a globally distributed environment.

The Internet Operations Specialist may also take an active lead in developing and shaping the future of the Internet by working within the Internet community to define, build and implement emerging technologies.

Key responsibilities:

  • Implementation of new hardware and software infrastructure for DNS resolution
  • Retrofitting of existing DNS hardware/software
  • Troubleshooting and Maintenance of DNS hardware/software
  • Evaluation of new hardware/software/protocols for production viability
  • Setup and maintenance of DNS operational test labs
  • Working with vendors to integrate and support systems
  • Documentation and training for peers and non-peer groups in the organization
  • Second-level support to resolve customer and organization name service issues as submitted within the ticketing system, or as escalated by the Network Operations Center
  • Some participation in DNS-Operator and Network-Operator Communities

Technical knowledge & skills required

  • DNS protocol expertise
  • DNS operational experience
  • Operational experience with DNS-related routing protocols and implementations (BGP, anycasting, others)
  • Experience with a vendor-diverse open-source nameserver software (BIND, NSD, others)
  • Experience with packet and traffic analysis
  • Cisco CCIE or equivalent experience a plus
  • Knowledge of registration and resolution protocols beneficial
  • UNIX systems administration experience a plus
  • Ability to read and understand technical specifications quickly

You may often be required to work outside regular working hours and from remote locations (remote offices, datacenters, home), approximately 10-15% travel, some international.

Telecommuting applications will be considered, preferably from applicants who can commit to the EST work schedule.

Personal skills required :

  • Ability to work in a geographically-distributed team
  • Analytical ability
  • Ability to take initiative
  • Good at working with others
  • Excellent comprehension of written technical material
  • Excellent verbal and written communication skills


We are an equal opportunity employer. Reasonable accommodations may be made to individuals with disabilities able to perform the essential functions.

Please send resumes to resumes2@afilias.info